UnitedHealthcare Insurance Company is dedicated to providing more than 3.8 million insured AARP members with the best possible experience in managing their health care needs. Members enrolled in plans insured by UnitedHealthcare Insurance Company* have reported customer satisfaction rates of 95% in 2006, 94.4% in 2007 and 94% in 2008. Here are some other impressive results:

	2005	2006	2007	2008	2009
First Call Resolution Rate+	99.8%	99.4%	99.7%	99.8%	Coming Soon
Claims Processed in 10 Days+	99.05%	98.60%	99.46%	99.23%	99.73%
AARP Medicare Supplement Members+	2.5 million	2.6 million	2.7 million	2.8 million	2.88 million

Nationally, AARP Medicare Supplement Insurance Plan holders have had rate increases of less than 5.5% on average from 2006-2010.⁺⁺

Nationwide, more people are enrolled in AARP Medicare Supplement Insurance Plans A, C and F than any other insurer’s Medicare Supplement Plans A, C and F, with Plan F being the most popular. †† FYI: If you live in Massachusetts, Minnesota or Wisconsin different plans are available. (Not all plans are available in all states/areas.)

Based on 2008 NAIC data, UnitedHealthcare Insurance Company covers more people with Medicare Supplement plans nationwide than any other insurance carrier.††

For more information on the Member Satisfaction Survey or the information contained in the internal company data, please call 1-800-523-5800.

*UnitedHealthcare Insurance Company of New York for New York residents.
⁺Based on December 2009 internal company data.
⁺⁺National aggregate figure. Based on company data as of January 2010. Increases vary by plan, state and year.
^††Data Source: National Association of Insurance Commissioners, by permission. The NAIC does not endorse any analysis or conclusions based upon the use of its data.